Privacy policy

We design, deliver and differentiate the customer service we deliver on behalf of some of the world's most respected brands

Privacy Policy and Cookies Policy

This Privacy Policy satisfies the disclosure requirements according to Art. 12 ff. of the EU General Data Protection Regulation (“GDPR”) and provides a summary of the processing of your personally identifiable information (“personal data”, “personal information”) on this web-site.

1. Who is accountable for processing my personal data?

Majorel SP Solutions, S.A.U

Calle Alcalá 265 Edificio 1 Planta 4ª 28027

Madrid (España)

Email: contacto@maiacognitive.com

is responsible for processing your personal data on this website (hereinafter referred to as “we”).
We process personally identifiable information (“personal data”) in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).
You can contact our designated Data Protection Officer at the address indicated above by using the reference ‘For the attention of the Data Protection Officer’ or by writing to dpo.iberia@majorel.com with the subject line ‘For the attention of the Data Protection Officer’.

2. What data is collected?

When you visit our website, the data of the computer you use to access our website is automatically logged (“access data”). This access data includes server log files that generally consist of information pertaining to your web browser type and version, your operating system, your internet service provider (ISP), the date and time you used the website, the websites previously visited by you and the websites you accessed from our website, in addition to the IP address of your computer. With the exception of your IP address, the information contained in the server log files is not personally identifiable. An IP address is personally identifiable when it is static (permanently allocated when using internet access) and the ISP is able to attribute it to a specific person.

Some features of our website require that you divulge personal information to us. In this case, the information provided by you is used to provide the service requested by you or process a matter submitted by you (e.g. search queries, entries made in forms or contracts, click data). Other services on this website will require you to provide information such as your first and last name, email address and phone number. These are required in cases you wish us to contact you back.

3. What cookies are used?

Cookies are used on our website. Cookies are small text files that are saved to your computer when visiting a website. The cookies that are saved can be attributed to the web browser used by you. When the website is visited again, the web browser returns the content of the cookies, thus enabling you, the user, to be recognized. Certain cookies are deleted when you log out or end the browser session (“transient cookies” or “session cookies”). Other cookies are saved for a specific period of time (“temporary cookies”) or indefinitely (“persistent cookies”). These cookies are automatically deleted when the defined period lapses. The privacy and security settings of your browser enable cookies to be deleted at any time and also enable you to configure the use of cookies in accordance with your preferences. However, you may not be able to use all the features of our website if you delete the cookies used by our website.

As a general principle, cookies enable online recognition without reference to a specific person. Cookies may become personally identifiable when the information they contain is merged with other information apart from the information generated by the cookies themselves. Depending on their function and purpose, the cookies we use can be divided into the following categories: Technically necessary cookies, preference cookies, statistics cookies and marketing cookies.

  • 3.1 Technically necessary cookies
  • These services, technologies and cookies are necessary to help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. They are used on the legal basis of Art. 6 para. 1 lit. f (overriding legitimate interests) of the General Data Protection Regulation (GDPR). The legitimate interests are in particular the monitoring of the technical performance of the website as well as our interest in the economic use of partner sales channels. The website cannot function properly without these cookies. They can therefore not be deactivated via our Consent Management System and by you as a website user. Among others, we use the following technically necessary cookies:

    • Cookiebot (CookieConsent [x5]): Enables users to individually control their data transfer. The Consent Management Platform is used to query and document the user’s decision and to transfer it to other systems. Cookiebot offers a software concept that classifies cookies according to their purpose and offers website visitors the possibility to allow or prevent certain cookie classes.
    • Youtube (CONSENT [x2]): Used to determine whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website’s compliance with the GDPR.
  • 3.3 Statistic cookies

    These services, technologies and cookies are needed to understand how our visitors use our website, to detect errors and to continuously improve the website. They are used on the legal basis of Art. 6 para. 1 lit. a GDPR (your consent). The data processing only begins when you have given the corresponding opt-in. You can withdraw your consent at any time with effect for the future (see privacy settings). The withdrawal of consent shall not affect the lawfulness of processing based on the consent before its withdrawal.

  • 3.3.1. Google Analytics and Google Tag Manager

    This website uses Google Analytics, a web analytics service provided by Google, Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google"). Google Analytics uses “cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager. https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/. The following cookies are used on this website:

    • _gid: Registers a unique ID that is used to generate statistical data about how the visitor uses the website.
    • collect: Used to send data to Google Analytics about the visitor’s device and behavior. Captures the visitor across devices and marketing channels.
    • gat: Used by Google Analytics to limit the request rate.
    • _ga: Registers a unique ID that is used to generate statistical data about how the visitor uses the website.

    The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

    However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

    The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.

    Please note that this data may be transferred outside the European Union and the European Economic Area and to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to legal remedies.

    The legal basis for the processing of your data in this case is your consent in accordance with Art. 6 para. 1 lit. a GDPR. With regard to the transfer of third countries, the processing is carried out in accordance with Art. 49 para. 1 lit. a GDPR.

    The data will be deleted as soon as they are no longer needed for the processing purposes, but at the latest after 1 year.

    More information on data processing at Google Analytics can be found in Google’s privacy policy: https://policies.google.com/privacy.

  • 3.3.2. Further cookies used

    We use the following additional cookies for our website:

    • ADRUM_BT1 [x2] / ADRUM_BTa [x2]): These cookies track errors that users may receive and provide our technical teams with insight to make sure that we can improve your user experience.
  • 3.4 Marketing cookies

    These services, technologies and cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. They are used on the legal basis of Art. 6 para. 1 lit. a GDPR (your consent). The data processing only begins when you have given the corresponding opt-in. You can withdraw your consent at any time with effect for the future (see privacy settings). The withdrawal of consent shall not affect the lawfulness of processing based on the consent before its withdrawal.

  • 3.4.1.Google AdWords

    This website uses AdWords by Google, Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google") to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites. We use scripts from Google Adwords to create remarketing lists or similar target groups in order to personalize our online advertising. Google links sessions on our website (first-party cookie) to one of Google’s ad cookies on users’ browsers (third-party cookie). If you later perform a search on google.com using the same browser, you may see customized ads based on your previous sessions on our platform. Google may use the data collected in conjunction with the data they have about you to personalize advertising on their own network. We ourselves do not collect or process any personal data as part of Google AdWords. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of our advertisements in the Google advertising network are particularly effective. We do not receive any further data, and in particular we cannot identify our users on the basis of this information. If you do not wish to use Google’s remarketing function, you can deactivate it by changing the corresponding settings under http://www.google.com/settings/ads. For further information regarding the processing by Google please see section 3.3.1.

4. What personal data is collected and for what purpose?

The purpose of data processing may be based on technical, contractual or statutory requirements or result from consent having been given by the user.

We use the data described in section 2 for the following purposes:

  • To provide website features and content and ensure technical security in trouble-shooting technical issues and also to ensure that unauthorized persons do not gain access to our website systems;
  • To conduct marketing reach measurements and web analyses in order to make our website more efficient and interesting for you, and for market research purposes;
  • For communication, completion of precontractual procedures, and customer care purposes;
  • To send out newsletters via email;
  • For event registration and participation; and
  • Founding an employment relationship.

For information on other data processing purposes, please refer to the sections below of this Privacy Policy.

4.1 Provision of the website

4.1.1 Description and scope of data processing

In order to enable the proper functioning of our website, security analyses to be conducted, and denial-of-service attacks to be prevented and stopped, server log files are automatically collected and saved on a short-term basis as an integral part of access data that is created by the system of the visiting computer upon accessing our website and while using it (see section 2). The content of the server log files is not merged with other data. We use the server log files for statistical analyses to troubleshoot and remedy technical issues, prevent and defend against denial-of-service attacks and attempted fraud, and to optimize the proper functioning of our website.

4.1.2 Purpose and legal basis of data processing

The legal basis for the creation of server log files follows from Art. 6(1)(f) GDPR. Our legitimate interests lie in the proper functioning of our website, conducting security analyses and defending against threats.

4.1.3 Duration of storage or criteria applied in defining this period

When the pages of our website are accessed, information is logged to server log files that are stored on our web server; the IP address contained in them is deleted after 7 days at the latest. No analysis is conducted during this time unless there is a denial of service or other attack.

4.1.4 Options for lodging an objection and having your data removed

You have the right to lodge an objection to the processing of your data contained in the server log files provided that there are cogent reasons that arise from your specific situation. If you would like to exercise your right to lodge an objection, please write to the contact address in section 1.

4.2 Contact form, email, chatbot and telephone contact information

4.2.1 Description and scope of data processing

On our website you have the option of contacting us by way of a contact form, by email, by telephone or by chatbot using the designated email address and phone number. If you take advantage of this option, the information you enter in the contact form, your email address and/or your phone number are disclosed to us. Depending on the reason you are contacting us (questions about our products and services, pursuing your rights as a data subject, e.g. submitting a request for information) your contact details are processed (with the assistance of service providers). If necessary for processing your request, this information may be shared with third parties (e.g. partner companies).

4.2.2 Purpose and legal basis of data processing

The legal basis for processing your contact details follows from Art. 6(1)(f) GDPR. We have legitimate interests in processing your request and in continued communication. If the purpose for your establishing contact with us is to enter into a contract with our company, the legal basis for processing your contact details follows from Art. 6(1)(b) GDPR.

4.2.3 Duration of storage or criteria applied in defining this period

Your contact details are deleted once your request has been processed and further communication has been discontinued. This does apply if the purpose of your establishing contact with us is to conclude a contract or you wish to exercise your right as a data subject (e.g. request information). In this case your details are stored until all contractual and/or statutory obligations have been fulfilled and statutory retention periods (currently 6 to 10 years) do not prevent this information from being deleted.

4.2.4 Options for lodging an objection and having your data removed

You have the right to lodge an objection to the processing of your contact information provided that there are cogent reasons that arise from your specific situation. If you would like to exercise your right to lodge an objection, please write to the contact address in section 1. If you lodge an objection, communication with you cannot be continued. This does not apply if the storage of your contact details is necessary for completing precontractual procedures, fulfilling a contract or exercising your rights as a data subject.

4.3 Asserting your rights as a data subject

4.3.1 Description and scope of data processing

On the website you have the possibility of asserting your rights as a data subject, e.g. request information on your personal information that is currently stored by us. In order to assert your rights as a data subject, it may be necessary that you provide us information pertaining to your person and the specific information that has been processed. Without providing this information, we are not able to cater to your rights as a data subject.

4.3.2 Purpose and legal basis of data processing

The legal basis for processing your personal information in asserting your rights as a data subject follows from Art. 6 (1) point c GDPR, “Complying with a legal obligation”.

4.3.3 Duration of storage or criteria applied in defining this period

We store the correspondence exchanged with you in relation to your asserting your rights as a data subject for a period of three years. This does not apply to information obtained to clarify your identity, e.g. by way of a labeled photocopy of your personal identity card, where we have been provided one. It will be deleted within one week at the latest of establishing your identity.

4.3.4 Options for lodging an objection and having your information removed

The processing of your information is required for complying with your rights as a data subject, and to that extent you have no right to revoke your consent to its processing.

4.4 Studies, reports and whitepapers

4.4.1 Description and scope of data processing

The website offers free studies, reports and whitepapers from Majorel SP Solutions, S.A.U. Data is requested and processed further for sending the files with the assistance of service providers. When registering, your consent is obtained and you are advised of this Privacy Policy. Your details are not shared with third parties. The obligatory information required for receiving Majorel SP Solutions, S.A.U free studies, reports and whitepapers is your email address. Processing your access data is also necessary to show proof of your giving your consent. Other information may be voluntarily provided in order to address you personally.

4.4.2 Purpose and legal basis of data processing

Processing the information entered by you in the registration form is necessary for advertising pertaining to products and/or services provided by us. The legal basis for this is your consent pursuant to Art. 6(1)(a) GDPR.

4.4.3 Duration of storage or criteria applied in defining this period

Your information is stored to show proof that we obtained your consent for sending you Majorel’s free studies, reports and whitepapers. The same applies if you have revoked your consent.

4.4.4 Options for lodging an objection and having your data removed

You can revoke your consent to receiving press releases at any time by writing to Majorel SP Solutions, S.A.U (Calle Alcalá 265 Edificio 1 Planta 4ª 28027, Email: disconfirmation@majorel.biz).

4.5 Business customer survey

4.5.1 Description and scope of data processing

As part of our business customer relationships, we occasionally conduct customer surveys to measure satisfaction and improve our services. The customer survey is aimed at our business customers, but we regularly store your contact data in our customer database. We use your contact details to invite you to participate in the customer survey. Participation is voluntary and you have the possibility to communicate to us at any time that you no longer wish to receive an invitation to participate in customer surveys. Your contact data is no longer regularly required for the evaluation, so that the survey results consist of purely statistical information. It is then no longer possible to draw any conclusions about your person.

4.5.2 Purpose and legal basis of data processing

The legal basis for processing your contact data is art. 6 sec. 1 lit. f GDPR. The legitimate interests lie in customer care and customer loyalty as well as the improvement of our services.

4.5.3 Duration of storage or criteria applied in defining this period

In principle, the survey results are stored for the duration of the business relationship. This does not apply if the survey results consist of purely statistical data.

4.5.4 Options for lodging an objection and having your data removed

You have the right to object to the processing of your contact data if there are reasons for this arising from your particular situation. If you would like to exercise your right of objection, please contact us at the address given under point 1.

4.6 Application for employment

4.6.1 Description and scope of data processing

Job advertisements are published on the website. Via the job advertisement you will be forwarded to our applicant portal, which collects and processes your data for recruitment purposes. Further information about data processing for recruitment purposes can be obtained by registering in the applicant portal.

In addition to applying via the applicant portal, you can also submit a short application on the website to Majorel SP Solutions, S.A.U, based in Spain, as well as to other affiliated companies of the Majorel SP Solutions, S.A.U. With the short application you can draw attention to yourself as a suitable talent without referring to a specific job posting. To assess your talent and contact you for suitable vacancies, you must provide your first and last name, e-mail address and telephone number as well as a small cover letter in the online application form provided for the short application. The short application is voluntary and can be revoked at any time with effect for the future.

4.6.2 Purpose and legal basis of data processing

Your application data will be processed in order to assess your talent and to be able to contact you in suitable vacant positions. The legal basis is Art. 6 sec. 1 lit. a GDPR, by submitting your short application you give your consent to the data processing.

4.6.3 Duration of storage or criteria applied in defining this period

After your consent has been given, your short application will be stored for 1 year, unless you withdraw your consent prematurely. This shall not apply if statutory retention obligations oblige us to a longer storage period. Your consent, on the other hand, will be stored 3 years after deletion and/or revocation in order to be able to prove that we have complied with our legal obligations – to let you consent to data processing.

4.6.4 Options for lodging an objection and having your data removed

You can obtain your consent any time without any formality by contacting ACR – Advanced Customer Relation S.ár.l. (Calle Alcalá 265 Edificio 1 Planta 4ª 28027, Email: disconfirmation@majorel.biz). The same applies to the individual companies in the group. The corresponding address can be found in Section 4.6.1 or in the consent.

4.7 Webtracking

4.7.1 Google Tag Manager

This website uses Google Tag Manager. Google Tag Manager managers „tags“ (placeholder for website code). Google Tag Manager does not collect data and data collected by the tags cannot be accessed by the Google Tool Manager.

4.7.2 Google Analytics

This website uses Google Analytics. Google Analytics is a service provided by Google Inc. Google Analytics causes a usage profile to be created in order to optimize the user-friendliness of our website. A pseudonym is assigned to this profile. In so doing, your access data is collected as described in section 2 and your usage behaviour analyzed using analytics cookies as described in section 3. Personal identification is not necessary for web tracking: when collecting your access data your IP address is shortened before being transmitted to Google Inc., meaning no information can be attributed to you. These usage profiles to which pseudonyms are assigned are analyzed for the purpose of optimizing user-friendliness. This data is not merged with other data by Google Inc. We ensure that Google Inc. only uses this data as instructed by us under a contract data processing contract we have concluded with Google Inc.

For more information on data processing related to Google Analytics, refer to the Google’s privacy policy: https://policies.google.com/privacy?hl=en

.

4.7.3 Google Ads

We use the “Google AdWords Conversion” function of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Adwords Conversion to promote the site in Google search results and on the sites of other providers that also participate in the Google advertising network. When you visit our website, Google sets a cookie that automatically uses a pseudonymous cookie ID to enable interest-based advertising within the Google advertising network based on your access data. If you access our website via a Google ad on another website, Google will also set a cookie. These Google cookies usually expire after 30 days and are not intended to personally identify you. These cookies only allow Google to recognize your Internet browser. If a user visits certain pages of the website within the Google advertising network and the cookie stored by Google has not yet expired, Google and the website provider can recognize that the user has clicked on the ad and has been redirected to this website. Google assigns a different cookie to each website provider that participates in the Google advertising network. Therefore, cookies cannot be traced through the website of other website providers that also participate in the Google advertising network. We do not collect and process any personal data within the framework of Google AdWords Conversion. We only receive statistical evaluations from Google. These reports help us to determine which of our ads are most effective on the Google advertising network. We do not receive any further data, in particular we cannot identify our users on the basis of this information. For more information about Google’s advertising network and Google’s privacy policy, please visit: http://www.google.com/privacy/ads/.

4.7.4 Purpose and legal basis of data processing

The legal basis for collecting and analyzing pseudonym usage profiles follows from Art. 6(1)(f) GDPR / Section 15(3) German Telemedia Act (TMG). We have a legitimate interest in optimizing the user-friendliness of our website and performing marketing reach measurements.

4.7.5 Duration of storage or criteria applied in defining this period

As a general rule, the data that is collected and analyzed in association with Google and Adobe Analytics remains stored until you raise an objection to it being used in this manner. Analytics cookies are stored for a maximum of 24 months.

4.7.6 Options for lodging an objection and having your data removed

You can raise an objection to the use of Google Analytics by changing your browser settings and/or clicking on the following links to download and install the browser plug-ins and/or opt-out:

4.8 External services and content on our website

We integrate external services and content on our website. If you use one of these services or you are shown the content of third parties, communication data is exchanged between you and the provider of that service or content for technical purposes.

That provider may use your data for their own purpose. To the best of our knowledge and belief, we have configured the services or content of third-party providers who are known to use data for their own purposes so that communication for purposes other than rendering their content or services on our website is prevented or communication does not come about unless you actively decide to use the service. However, since we have no control over the data collected by third parties and its processing by them we are unable to make any binding statements pertaining to the purpose and scope of the processing of your data.

For further information on the purpose and scope of the collection and processing of your data, please refer to the privacy policy of the responsible provider (under data protection law) of the services or content integrated by us:

  • YouTube: https://support.google.com/youtube/answer/7671399
  • Google Maps: https://maps.google.com/help/terms_maps.html

4.9 Webinars

4.9.1 Description and scope of data processing

You have the option of registering for webinars. Registering requires that you provide your first and last name and your email address. If you would like to be addressed as a company you can also optionally provide details on your company and your position there. After you have entered your details and given your consent to data processing, we use this information to send you confirmation of registration including a link enabling you to take part in the webinar. No other data processing takes place.

4.9.2 Purpose and legal basis of data processing

Your participation in our webinars on current topics relating to our business segment enables us to inform you of current developments in our company or provide the results of scientific research. All webinars are free of charge. The legal basis for data processing follows from your consent pursuant to Art. 6 (1) point a General Data Protection Regulation (GDPR).

4.9.3 Duration of storage or criteria applied in defining this period

As a general principle, the information provided by you is stored for two years. If, however, you revoke your consent before this two-year period lapses, your information will be deleted. After the information provided by you is deleted, your consent is stored for another three years so that we are able to comply with our statutory obligation of documenting proof that you gave your consent to the processing of your data. If you should revoke your consent, this is treated like your initial provision of consent in that it is stored for a period of three years upon the deletion of your information.

4.9.4 Options for lodging an objection and having your information removed

You can revoke your consent at any time. This can be done by way of a simple notice to this effect, without having to state any reasons. Any revocation only has effect for the future, meaning it does not affect the admissibility of data processing during the time prior to you revoking your consent. In the event you would like to revoke your consent, please write to Majorel SP Solutions, S.A.U (Calle Alcalá 265 Edificio 1 Planta 4ª 28027, Email: disconfirmation@majorel.biz).

4.10 Newsletter

4.10.1 Description and scope of data processing

Our website offers the possibility to subscribe to a free email newsletter. The data entered in the contact form will be collected by us processed with involvement of data processors and used to provide you with the requested information. By subscription we will collect a consent and refer to our Data Protection Notice, where we provide further information how we process personal data. There is no transmission of your data to third parties. The only mandatory information for a subscription to our newsletter are a name (so we can address it accordingly) and a valid Email-address. The so provided information will firstly be processed in order to verify the validity of the consented Email-address by means of an Opt-In. Additionally provided data are not mandatory.

4.10.2 Purpose and legal basis of data processing

For the provision of the requested newsletter we will process your entered data accordingly. The legal basis for this is to be found in Art. 6 sec. 1 lit. a GDPR.

4.10.3 Duration of storage or criteria applied in defining this period

For the time of your subscription we will store the data needed for the provision of the newsletter. The data will be processed only for this purpose and in order to demonstrate to authorities that we have obtained a valid consent for this processing. Where you withdraw your consent, we will delete all data about you, unless they are needed to demonstrate that we have complied with your withdrawal.

4.10.4 Right to object

You can unsubscribe from our newsletter at any time by using the unsubscribe button at the end of any newsletter or by sending an email with the subject “[Your email address] Unsubscribe [Name of the newsletter]” to newsletter-contact@majorel.biz. You will get a confirmation mail for your revoked subscription.

5. Who comes into possession of my personal data?

Within our company those who need access to your information for the purposes described in section 4 will be given access to it. Service providers contracted by us may also be given access to your information (“contract data processors”, e.g. data centers, mailing services for newsletters, web tracking). They are bound by our directives and must provide for data security and the confidential treatment of your information under the contract data processing agreements we have concluded with them.

No sharing of information with other recipients such as advertising partners, providers of social media services or credit institutions (“third parties”) takes place.

6. Is my personal data processed outside of the EU or EEA (‘transfer to a third country’)?

The use of Google Analytics as described in section 4.4 above causes personal data to be transferred to a third country since the data centers of Google Inc. are located outside of the European Union and the European Economic Area (“EU or EEA”). Such transfers of personal data to third countries may result in your personal information being transmitted to a country which does not provide for the same standard of data protection as the EU or EEA. However, by being certified under the EU-US Privacy Shield, Google Inc. ensures that a level of data protection comparable to that in the EU/EEA is ensured. You can request a copy of these safeguards by contacting the addresses indicated in section 1 above.

7. What data privacy rights do I have?

You have the right to request access to your personal data that is currently stored by us. If this data is incorrect or not up to date, you have the right to request rectification. You also have the right to have your personal data erased and/or its processing restricted as provided for in Art. 17 and Art. 18 GDPR. You also have the right to request a copy of the personal data provided by you in a structured, commonly-used, machine-readable format (right to data portability).

If you have given your consent to the processing of your personal information for specific purposes, you can revoke that consent at any time for the future. Your notice of revocation is to be addressed to us by writing to the contact address indicated in section 1.

Pursuant to Art. 21 GDPR, you also have the right for reasons relating to your specific situation to raise an objection to the processing of your data that is done on the basis of Art. 6(1)(f) GDPR. You also have the right to lodge an objection to the processing of your personal information for direct marketing purposes. The same applies to automated processes involving the use of individual cookies, unless they are required for providing the functionality of our website.

You also have the right to lodge a complaint with the competent data protection authority. The authority responsible for us is:

Spanish Data Protection Agency
Jorge Juan, 6, 2800, Madrid
https://www.aepd.es/es.

You also have the right to contact the data protection authority at your place of residence and request support in pursuing your matter.

8. To what extent does automated decision-making take place?

Majorel SP Solutions, S.A.U.

Calle Alcalá 265 Edificio 1 Planta 4ª 28027

Madrid (España)

Email: contacto@maiacognitive.com

is responsible for processing your personal data on this website (hereinafter referred to as “we”).
We process personally identifiable information (“personal data”) in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).
You can contact our designated Data Protection Officer at the address indicated above by using the reference ‘For the attention of the Data Protection Officer’ or by writing to dpo.iberia@majorel.com with the subject line ‘For the attention of the Data Protection Officer’.

11. What happens if the privacy policy is changed?

In the event of changes to the law or changes to our corporate processes, we may adjust this privacy policy accordingly. For this reason, we ask you to read this Privacy Policy regularly. You can access this Privacy Policy at any time by visiting our website and selecting the Privacy Policy link at the bottom of the page.

Date of this Privacy Policy: July 2023

10. How we protect your personal data?

We take technical and organizational measures to protect your personal data and keep it confidential. We take extensive technical and organizational security measures, which are regularly reviewed and adapted to technological progress, to prevent manipulation or loss or misuse of your personal data. This includes, among other things, the use of recognized encryption methods (SSL or TLS).

However, we would like to point out that, due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures are not observed by other persons or institutions that are not in our area of responsibility. In particular, data disclosed in unencrypted form – e.g. if this is done by e-mail – can be read by third parties. We have no technical influence on this. It is the user’s responsibility to protect the data he or she provides against misuse by encrypting it or in any other way.

11. What happens if the privacy policy is changed?

No profiling takes place for any of the purposes set out in section 4.

Privacy policy applicable to LinkedIn pages

I. Data Controller

Majorel SP Solutions, S.A.U

Calle Alcalá 265 Edificio 1 Planta 4ª 28027

Madrid (España)

Email: contacto@maiacognitive.com

Majorel SP Solutions, S.A.U. is responsible for processing your personal data on this website (hereinafter referred to as “we”). We process personally identifiable information (“personal data”) in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). You can contact our designated Data Protection Officer at the address indicated above by using the reference ‘For the attention of the Data Protection Officer’ or by writing to dpo.iberia@majorel.com with the subject line ‘For the attention of the Data Protection Officer’. LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, is also a data controller. For further information, please consult: https://www.linkedin.com/legal/privacy-policy

II. Processing of personal data

1. Information collected

This Privacy Policy sets out the framework for the use of LinkedIn on our website and describes how we collect, use, disclose and protect users' personal information. By accessing or using LinkedIn on our website, you agree to the terms and conditions of this Privacy Policy and LinkedIn’s Privacy Policy.

2. Purpose

The information collected will be used for the following purposes:
2.1. Integration with our Website.
2.2. Contact and Communication: If you have given your consent, we may contact you via LinkedIn to communicate with you.

3. Transfer of your data

We will not share, sell or lease your personal information to third parties, except in the following circumstances: Express Consent: If you have given your express consent to share your information with third parties. Legal Compliance: Where it is necessary to comply with a legal obligation or to respond to a court order or request from a competent authority.

4. Information security

We will take reasonable steps to protect your personal information from unauthorised access, disclosure or destruction. However, no internet transmission or storage system is completely secure, so we cannot guarantee the absolute security of your information. Our website may contain links to third party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of those sites before providing any personal information.

5. Is my personal data processed outside the EU or the EEA ("third country transfer")

When using LinkedIn, personal information may be transferred to third parties and contracted data processors based in non-EEA countries. In these cases, we ensure that the recipient provides an adequate level of data protection before transferring the data. Some of the third parties we contract with are based in the United States. We have also signed EU standard contractual clauses with several companies. For more information, please contact our data protection officer.

6. ¿What data privacy rights do I have?

You have the right to request access to your personal data that is currently stored by us. If this data is incorrect or not up to date, you have the right to request rectification. You also have the right to have your personal data erased and/or its processing restricted as provided for in Art. 17 and Art. 18 GDPR. You also have the right to request a copy of the personal data provided by you in a structured, commonly-used, machine-readable format (right to data portability).

If you have given your consent to the processing of your personal information for specific purposes, you can withdraw that consent at any time for the future. Your notice of revocation is to be addressed to us by writing to the contact address indicated in section 1.

Pursuant to Art. 21 GDPR, you also have the right for reasons relating to your specific situation to raise an objection to the processing of your data that is done on the basis of Art. 6 para.1 lit.f GDPR. You also have the right to lodge an objection to the processing of your personal information for direct marketing purposes. The same applies to automated processes involving the use of individual cookies, unless they are required for providing the functionality of our website.

You also have the right to lodge a complaint with the competent data protection authority. The competent authority for us is the Spanish Data Protection Agency, C/ Jorge Juan, 6, 2800, Madrid, https://www.aepd.es/es.

You also have the right to contact the data protection authority at your place of residence and request support in pursuing your matter.

7. ¿To what extent does automated decision-making take place?

We do not use any fully automated decision-making processes for any of the purposes set out in section 4.

8. ¿Is profiling done?

No profiling takes place for any of the purposes set out in section 2.

Date of this Privacy Policy: July 2023

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