Tag: Efficiency
7 reasons to incorporate AI into your customer service strategy
The year 2023 will be remembered, among other milestones, for the launch of the GPT-4 model. The emergence of Artificial Intelligence (AI) has brought about a revolution in all sectors and in all areas of life. And the Customer Experience sector is no exception. AI has become an indispensable tool for process optimization and why […]
Artificial Intelligence arrives to revolutionize customer service efficiency
Consumer behavior has changed. They come for the product or service, but stay for the customer experience. Consumers want immediacy and quality, but it is often difficult to obtain these two characteristics due to the tight budget for these services. The costs of everything have increased and so have labor costs. At that point, you […]